How We're Navigating COVID-19

How We're Navigating COVID-19

March 23, 2020

Navigating COVID-19

 

Like many of you, we've been overwhelmed trying to keep up with all of the news surrounding COVID-19. With so many unanswered questions right now, we wanted to take this opportunity to let you know how we're navigating COVID-19. And how we've implemented changes to keep our staff and community safe during this time. To learn more, please read below for our updated store hours, shipping and return policy.

 

Kordal Studio & Shop

Our primary focus is reducing the spread of the virus, because of this our brick & mortar shop is temporarily closed to the public until further notice. Our team will be working remotely until we're able to reopen *hopefully* in late spring or early summer. Until then, we hope that you'll visit us online and stay in touch by signing up for our newsletter!

Online Orders

Online orders are still being processed at this time and are shipping once a week. Due to COVID-19 some styles may be not be ready-to-ship, so please make sure to check the product pages which will state if this is the case. Currently this only applies to the SS20 Nouri Jumpsuit. Thank you so much for your support! 

 

Shipping Information

While we always aim to ship your orders in a timely fashion, we ask for your patience as orders may take longer to arrive than normal. Rest assured, all packages are shipped with tracking information and you will receive a notification as soon as we've created a label!

Please note all international shipments will be suspended until we're confident that your orders will be delivered safely. Any international orders placed after 3/25 will be shipped once it is safe to do so. We apologize for this inconvenience and thank you for your understanding. 

Returns & Exchanges

Please take note our Return & Exchange policy has been updated.

To begin the returns or exchange process, please email jiayee@kordalstudio.com within 10 days of receipt with your order number and indicate your reason for exchange or return.

Note: All items must be returned in unused and unworn condition with original tags and packaging. Please contact us before shipping your return or exchange, we will provide instructions on how to safely ship your item. Please stay safe and healthy everyone! Email us with any questions, we're here for ya!

Current Promotions

**Free domestic shipping over $50 on all orders**

Code: SMALLBIZSUPPORT →
40% off our Fall/Winter 2019 collection
Orders placed with this code are eligible for item exchange or store credit only.

Code: FIRSTDIBS 
10% off our Spring/Summer 2020 collection

Code: CREATURECOMFORT 
15% off our Lived In Collection

Note: Discount codes cannot be combined, but if you wish to take advantage of more than one you may place separate orders as shipping is on us for the remainder of the pandemic. Please just write in the notes section at checkout to ship together!

 



Leave a comment

Comments will be approved before showing up.


Also in Journal

Naturally Dyed Raw Silk ~ Green Matters
Naturally Dyed Raw Silk ~ Green Matters

April 09, 2020

As Kordal has grown and expanded over the years, it has been such a joy to explore the role that woven garments play in the brand. Sustainable principals are more naturally built into the way knitwear is produced, but with wovens it can get a little dicey if you're not diligent. That's why we're so excited to share the process with you this time around!

Read More

Color Grown Cotton ~ Algodones Mayas
Color Grown Cotton ~ Algodones Mayas

March 06, 2020

Algodones Mayas was founded 26 years ago by Luisa's parents with a goal of preserving the Guatemalan culture, the land, it's natural colors and motifs. To do this they grow and cultivate native pre-hispanic colored cotton. The thread derived from their cotton does not go through any dyeing process. They preserve 100% of the plant's natural colors: brown Ixcaco, raw white and jade green. 

Read More

Kordal Studio & Shop Build Out
Kordal Studio & Shop Build Out

February 25, 2020

Over the past seven years it's been such a gift ⁣to see how our little brand has grown and evolved. ⁣From launching a Kickstarter project back in 2012 to quitting my freelance gigs a few years later to work on Kordal full time and hiring our first team member Jia Yee, we've reached milestones I couldn't have imagined. I'm still pinching myself that on November 30th, 2019 we opened the doors of our very own store.⁣⁣

Read More