Contact Us
Contact Rectangle

Get in touch with us!

Customer Inquiries
Please email jiayee@kordalstudio.com.

Press & Wholesale Inquiries
Please email info@kordalstudio.com.


To request a return or exchange, please access our portal here →

II.

Kordal Studio & Shop

Visit our very first brick and mortar location in Fort Greene, Brooklyn!

KORDAL STUDIO & SHOP
45 Willoughby Ave
Brooklyn, NY 11205

Hours

Monday/Tuesday: CLOSED
Wednesday - Friday: 12pm - 6pm
Saturday: 12pm - 7pm
Sunday: 12pm - 6pm

III.

From the very beginning of our design process to shipping out your order and every step in between, we create our Kordal Studio products with you in mind.

  • Shipping Information Rectangle

    DOMESTIC SHIPMENTS

    Please allow up to one week for your order to be processed and shipped.

    Currently all orders are processed and shipped twice a week on Wednesdays and Fridays from 10am – 6pm, and orders placed after 1pm on Friday will ship the following week.

     

    INTERNATIONAL SHIPMENTS

    All international shipments are shipped via DHL World Wide Express.

    Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.

    Because of prior issues shipping internationally with USPS, our preferred courier for international shipments is DHL. You may request for us to ship via USPS but please know in that case that we cannot be liable for lost packages.

    If your country is not available to ship to, please email info@kordalstudio.com and we will assist you with your purchase.

  • Return Policy Rectangle

    To begin your returns or exchange process, please follow the instructions via our new online portal here →

    *Please note that all "Objects" are final sale.

    EXCHANGES

    We want you to love your pieces, so if you are exchanging your item for a different size, color, item, or for store credit we are happy to offer return shipping on us for domestic orders! We'll send you a return label and ship out your new item as soon as we receive the original.

    If you would like to exchange an international order, please note that you will be responsible for the cost of shipping the original item back to our studio, but we will cover the cost to ship your exchange item to you!

    RETURNS

    If you would like to return your item for a refund in the original form of payment, a return label will be provided and a $10 fee will be deducted from the refund for shipping. Please note that if your item is not in transit within 10 business days of RMA approval your return/refund is subject to forfeiture.

    Please note that most orders placed with discount promotions are eligible for store credit or exchange only. Be sure to read the fine print in these announcements before placing your order!

    Please note for both exchanges and returns:
    • All items must be returned in unused and unworn condition with original tags and packaging within 10 business days from the day you receive your item(s).
    • After 10 business days all sales are FINAL.
    • All sale items are FINAL SALE and therefore not refundable.
    • Once an order has shipped, Kordal Studio reserves the right to refuse any price adjustments.
    • Postage costs are not refundable.
    • Kordal Studio is not responsible for duty reimbursement in the case of international shipments.
    • Kordal Studio reserves the right to deny a refund if the merchandise returned does not meet our return policy requirements.

  • IV.

    Sizing

    We know that it may be nearly impossible to create a product that works for everyone, but nonetheless we are determined to do our very best! 2021 has allowed our team to slow down, produce and test more samples, and conduct more fittings to ensure that we are offering clothing that works for more body types.

    That said, we are constantly trying to improve our fit and sizing, so we welcome any and all feedback to help us design better for you!

    Below you will find the size chart that we reference for each body type as we design. Use our How to Measure guide to figure out which size will work best for you, and as always please don't hesitate to reach out to us with any questions!

    How to Measure Guide

    With a measuring tape and wearing close-fitting clothing, measure the smallest part of your waist and the fullest part of your bust and hip. Try not to force a measurement by pulling the tape too tight, it should be relaxed against your body with no digging.

    BUST: Measure around the fullest part of your bust wearing a non-padded and non-compressive bra (or no bra!). Keep in mind that this measurement is not the same as your bra size.

    WAIST: Measure around the smallest part of your torso.

    HIP: Measure around the widest part of your hips. It helps to check in the mirror for this one as it can be lower than you might think!

    V.

    Want to see it all in person? Find your local boutique below.

  • East Coast Rectangle

    WINNS // 63 Broadway, Tivoli, NY 12583

    MARGO // 1102 Washington St, Hoboken, NJ 07030

    PHOSPHENE // 809 Caroline St, Fredericksburg, VA 22401

    MARCHE // 1453 Bedford Ave, Brooklyn, NY 11216

    LYKKE // 233 5th Avenue, Brooklyn, NY

    CLOAK & DAGGER // 334 E 9th St, New York, NY 10003

    RESERVOIR & WOOD // 460 Main St, Beacon NY 12508

    PORTLAND DRY GOODS // 235 Commercial St, Portland, ME 04101

    LOCAL SHADE // 224 Princess St, Wilmington, NC 28401

  • West Coast Rectangle

    COCOBOLO // 626 St. Helens Ave, Tacoma, WA 98402

    GLASSWING // 1525 Melrose Ave, Seattle, WA 98122

    THE GENERAL PUBLIC // 112 W Front St, Missoula, MT 59802

    AVENUE BOUTIQUE // 3050 E Broadway Blvd, Tucson, AZ 85716

    FOLCLAND // 505 S Main St, Breckenridge, CO 80424

    LES AMIS // 3420 Evanston Ave N, Seattle, WA 98103

  • Midwest Rectangle

    CONTINUUM OTR // 1407 Vine Street, Cincinnati, OH 45202

    EUGENIE // 444 W. Willis St, Detroit, MI 48201

    PRESERVATION // 321 E Walnut St, Des Moines, IA 50309

    PARC // 212 N 2nd St No. 102, Minneapolis, MN 55401

    THE CHUTE // 1234 S 13th St Suite 204, Omaha, NE 68108

  • International Rectangle

    MOTT HOUSE TOKYO // 3 Chome-27-8 Sendagaya, Tokyo, Japan

    FOLD BRIGHTON // 20 - 21 Trafalgar Street, Brighton UK BN1 4EQ

    KARI KARI // Kalkbreitestrasse 43, 8003 Zürich, Switzerland

    CLOMES // Elfenauweg 47, 3006 Bern, Switzerland

  • Online Rectangle

    SHOP YUCCA // www.shopyucca.co

    NOIS NEW YORK // www.noisnewyork.com

    MEADOW SHOP // www.themeadowshop.ca/